Responsible Gaming at 2b99
We believe gambling should always be a safe, enjoyable activity. Discover the tools and guidance 2b99 provides to keep every player in control.
Our Commitment to Responsible Gaming
At 2b99, we are fully committed to providing a safe and reliable platform for all players in Bangladesh. Gambling is meant to be a form of entertainment — not a way to earn income or escape everyday stress. We take our duty of care seriously and actively encourage every member to gamble responsibly at all times.
Our responsible gaming framework is built around four core pillars: awareness, player tools, age verification, and ongoing support. Whether you are a new player in Dhaka joining for the first time or a long-time member in Chittagong, we want your experience on 2b99 to always remain positive and within your personal limits.
Important: If you believe gambling is negatively affecting your daily life, your relationships, or your finances, please contact our 24/7 support team immediately. You are not alone, and help is always available.
Player Protection Tools
Set daily, weekly, or monthly deposit limits via your account settings to keep spending within your budget.
Take a break with our time-out feature — pause your account for 24 hours, 7 days, or 30 days whenever you need space.
Choose to exclude yourself from 2b99 for a defined period or permanently. Our team will action your request within 24 hours.
Set a maximum session duration so you are automatically reminded when your play time is up for the day.
Receive periodic in-session pop-up reminders showing how long you have been playing and your current profit or loss.
Our dedicated support team is available around the clock to assist with any responsible gaming concern, account queries, or self-exclusion requests.
Healthy Gambling Habits
Maintaining a healthy approach to gambling starts with small, consistent habits. Here are the practices 2b99 recommends to every player in Bangladesh:
- Only gamble with money you can afford to lose — never use rent, grocery, or bill money.
- Set a clear budget before each session and stop immediately when you reach it.
- Take regular breaks — step away every 30-45 minutes to keep your decision-making clear.
- Do not chase losses — accept that losing is part of gambling and avoid increasing bets to recover.
- Never gamble when you are stressed, upset, drunk, or feeling emotional pressure.
- Balance gambling with other hobbies — sports, family time, or exploring Dhaka keep life in perspective.
Age Restriction Policy
2b99 operates a strict 21+ age restriction policy. Players must be 21 years or older to register an account and place any bets on our platform. This policy exists to protect young people in Bangladesh from the potential harms associated with gambling.
We perform age verification at the point of registration and may request additional documentation before processing any withdrawal. If we detect that a user is underage at any point, the account will be immediately suspended and all funds held pending further review.
Recognising Problem Gambling
Problem gambling can develop gradually and it is not always easy to spot. Below are some warning signs that gambling may be causing harm in your life. If you recognise three or more of these signs, please reach out to our support team at once:
- You feel the urge to gamble with money originally set aside for essentials like food, rent, or bills.
- You find yourself constantly thinking about gambling or planning your next session even during work or family time.
- You chase losses by increasing bet sizes hoping to quickly recover what you have lost.
- Friends or family have expressed concern about the amount of time or money you spend gambling.
- You feel anxious, irritable, or depressed when you are not able to gamble.
Need help? Do not wait. Contact our support team at [email protected] or reach out via our in-app live chat at any time — available 24/7 for all players in Bangladesh, including Dhaka, Sylhet, Khulna, Rajshahi, and Chittagong.
Responsible Gaming FAQ
Log in to your 2b99 account, go to Account Settings, and select the Responsible Gaming section. From there you can set a daily, weekly, or monthly deposit limit. The limit takes effect immediately and can only be increased after a 7-day cooling-off period.
Self-exclusion allows you to voluntarily block access to your 2b99 account for a set period — from 30 days up to permanent closure. To apply, contact our support team via live chat or email at [email protected]. Your request will be processed within 24 hours and you will receive a confirmation.
Yes. 2b99 offers a time-out feature that lets you pause betting activity for 24 hours, 7 days, or 30 days. During a time-out your account remains open but you cannot place bets or make deposits. You can activate a time-out from your account settings or by contacting support.
Yes. 2b99 strictly enforces a 21+ age restriction. All players must be at least 21 years old to register and bet on our platform. We verify age during registration and may request valid ID documents at any time. Underage gambling is illegal and we take this obligation very seriously.
Our responsible gaming specialists are available 24/7. If you are struggling with your gambling habits or simply want to set up protective account limits, send us a message and we will respond right away.
Ready to enjoy 2b99 responsibly? Browse our games, read our FAQ, or explore cricket and slots — all at your own pace.