Terms & Conditions

1. Introduction and Agreement

Welcome to 2b99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and 2b99 ("the Platform", "we", "us", "our"). These Terms govern your use of all products, services, features, and content available at 2b99.vip and any related mobile interfaces.

By accessing or using the 2b99 platform — whether by creating an account, making a deposit, placing a bet, or simply browsing — you confirm that you have read these Terms in full, that you understand them, and that you agree to comply with them without reservation. If you do not agree with any part of these Terms, you must immediately discontinue your use of the platform.

2. Eligibility and Account Registration

To register and maintain an account on 2b99, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age (21+ only). Players under 21 are strictly prohibited from opening or using an account on 2b99.
• You must provide accurate, current, and complete personal information during registration, including your full name, date of birth, and a valid contact number or email address.
• You must not open more than one account. Multiple accounts per individual are prohibited and may result in permanent suspension and forfeiture of all funds.
• You must not be residing in a jurisdiction where online gambling is explicitly illegal. It is your responsibility to determine whether your use of 2b99 complies with local laws.

3. Account Verification (KYC)

2b99 operates in accordance with responsible platform standards and reserves the right to request identity verification (Know Your Customer — KYC) at any point, including but not limited to: account registration, first withdrawal, large transactions, or when unusual account activity is detected.

Failure to complete KYC verification within the stipulated time frame may result in temporary restriction of account functionality, including the suspension of withdrawal requests. All KYC documents are handled with the highest standards of data security and confidentiality.

Accepted Verification Documents

To complete your KYC on 2b99, you may be asked to submit one or more of the following:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid passport (data page and photo page)
• Recent utility bill or bank statement as proof of address (issued within the last three months)
• Screenshot or confirmation of payment method ownership (e.g., bKash or Nagad account holder name matching the registered account)

Right to Suspend Unverified Accounts

2b99 reserves the right to suspend, restrict, or permanently close any account where KYC requirements have not been met, or where documentation provided is found to be false, altered, or belonging to another individual. In such cases, 2b99 may withhold any pending balance pending further investigation.

4. Deposits and Withdrawals

All monetary transactions on 2b99 are conducted in Bangladeshi Taka (BDT). The following rules govern financial activity on your account:

• Deposits are processed instantly in most cases via bKash, Nagad, Rocket, and Upay. Minimum deposit and withdrawal amounts are displayed at the time of the transaction.
• Withdrawals are processed within 1–3 business days subject to successful KYC verification. 2b99 reserves the right to request additional documentation before approving any withdrawal.
• You may only withdraw funds to a payment method that you own and that was used to fund your 2b99 account. Third-party withdrawals are strictly prohibited.
• Any attempt to reverse, dispute, or charge back a legitimate deposit is considered fraud and will result in immediate account suspension and the forfeiture of all associated funds.

5. Bonuses and Promotions

2b99 offers a range of bonuses, promotions, and loyalty rewards to eligible players. All bonuses are subject to these general terms as well as any specific bonus terms published at the time of the offer.

The following rules apply to all bonus offers unless explicitly stated otherwise:

• Bonuses carry a wagering requirement. The specific rollover multiplier for each promotion is displayed in the offer details. Players must meet the full wagering requirement before any bonus-derived winnings can be withdrawn.
• Bonuses are intended for personal use only. Using a bonus in conjunction with a third party, or employing strategies to artificially fulfil wagering requirements, is prohibited.
• 2b99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Changes will be communicated via the platform and take effect immediately.
• Free spins awarded as part of a promotion are valid for a limited time only and will expire if not used within the specified period. Expired free spins cannot be reissued.

6. Prohibited Activities

The following activities are strictly prohibited on the 2b99 platform. Engaging in any prohibited activity may result in immediate account suspension, permanent ban, and forfeiture of all account balances without compensation:

Prohibited activities include: creating multiple accounts to exploit bonuses (bonus abuse); using automated software, bots, scripts, or artificial intelligence to gain an unfair advantage; colluding with other players; placing bets on behalf of third parties; exploiting software bugs or game glitches; engaging in money laundering or any form of financial fraud; and providing false identity information during registration or KYC.

7. Intellectual Property

All content on the 2b99 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, and software — is the exclusive intellectual property of 2b99 or its content licensors and is protected by applicable copyright, trademark, and intellectual property laws.

• You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal and recreational purposes only.
• You must not copy, reproduce, distribute, republish, download, display, post, or transmit any content from 2b99 in any form without prior written permission.
• Unauthorized use of 2b99 intellectual property may give rise to a claim for damages and may also constitute a criminal offence under applicable law.

8. Responsible Gaming

2b99 is committed to promoting responsible gaming practices. We strongly encourage all players to treat gambling as a form of entertainment and not as a source of income. Gambling involves risk, and there is no guaranteed strategy that will produce consistent winnings.

Players who feel that gambling is negatively impacting their personal or financial well-being are encouraged to use our self-exclusion tools, set deposit limits, or contact our support team for guidance. For more information, please visit our Responsible Gaming page.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 2b99 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to: loss of winnings, loss of data, service interruptions, platform downtime, or third-party payment processing delays.

2b99 makes no warranty, express or implied, regarding the uninterrupted or error-free operation of the platform. We reserve the right to temporarily suspend services for maintenance, security upgrades, or other operational reasons without prior notice.

10. Privacy and Data Usage

2b99 collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection, storage, and use of your personal data as described therein. We use industry-standard SSL encryption and secure server infrastructure to protect your information at all times. Your data is never sold to third parties. For full details on how we handle your personal information, please refer to our Privacy Policy page.

11. Amendments to These Terms

2b99 reserves the right to update, revise, or amend these Terms & Conditions at any time. Where changes are material, we will endeavour to provide reasonable notice via the platform — for example, by displaying a notice on the homepage or sending an email to registered account holders.

Your continued use of 2b99 following the publication of any revised Terms constitutes your acceptance of those changes. We recommend that you review these Terms periodically to remain informed about the rules governing your use of the platform. The date at the top of this page indicates when the Terms were last updated.

12. Governing Law and Disputes

These Terms & Conditions shall be interpreted in accordance with generally accepted principles of online gaming and consumer protection. In the event of any dispute arising from your use of 2b99, we encourage you to contact our customer support team in the first instance. We will make every reasonable effort to resolve your concern promptly and fairly.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please do not hesitate to reach out to the 2b99 support team. Our customer service representatives are available 24/7 to assist you.

You can reach us at: [email protected]. Please include your registered username and a brief description of your query to help us serve you more efficiently.

14. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and 2b99 with respect to your use of the platform. They supersede all prior or contemporaneous understandings, agreements, representations, or warranties — whether written or oral — relating to the platform. If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.